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Troubleshoot Common Web Browser Problems Tips

By

Scott Sekinger

7/2/2015

 

 

Once in a while you may experience problems when using your web browser. This could occur for different reasons.  Below are tips to help you troubleshoot two of the most most common browser  problems. This includes display probems, and browser crashing.

 

One of the simplest way to troubleshoot problems with your favorite web browser is to try a different browser.  Some websites might display or work better in one browser then another.  I suggest having more than one more then browser installed on your PC.   When every possible update your web browser to the latest version.  Technology used to create websites constantly change.  An old version of Internet Explorer might not be able to work with a website.

 

Website Does Not Display Properly Anymore

 

  1. If a website worked properly recently on your PC then try it in another web browser.  If another browser works the then try the following after trying it on another computer if available.

  2.   Empty the cache of your web browser.  A web browsers cache is files that saved to your PC to help the web site display and work faster.  Since every web browser has a different way to empty cache I am going to give some links to articles to websites to help you clear your browser's cache.

    1. Chrome:                      https://support.google.com/chrome/answer/95582?hl=en

    2. Firefox:                        https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

    3. Internet Explorer:        https://kb.wisc.edu/page.php?id=15141

    4. Safari:                        https://discussions.apple.com/thread/4448839?tstart=0

  3.  Reset your browser back to default settings can fix a wide variety of problems which can cause websites not to work properly.  Check out How to Geek's articlehttp://www.howtogeek.com/171924/how-to-reset-your-web-browser-to-its-default-settings/ for instructions on how to reset your browser back to defaults.

  4.   Another good option is to uninstall your browser, and reinstall it.  If possible update to latest version of the browser.

  5.  If 1 through 4 then try a different profile / account.  Sometimes user profiles becomes corrupted or messed up.

  6.  If you still problems then checkout the section below What to  do with Add-Ins.

What to  do with Add-Ins

 

  1. Sometimes your browser might ask to install some plug-in like Adobe flash Player. Be careful when do this because some sites might be trying to get you to install male ware by mistake.  When possible go to the plug in vender's website to get the plug in.  An example of this is when Adobe Flash Player, because sometimes a bad site wants you to install an add-in that pretends to be the Adobe Flash Player.

  2. Disable plug-ins / add ins. Disable able one by one until you find the problem.  Only install the ones you really need.  The fewer the better.    

 Browser Crashing

1.      Refer to the What to do with Add-Ins

2.      Uninstall your browser, and reinstall it.  If possible update to latest version of the browser.

3.      Try a different profile / account.  Sometimes user profiles becomes corrupted or messed up.  

 


I hope you find this article both useful and informative in troubleshooting two of the most common related browser related problems.  These steps could help fix most browser problems.